Privacy policy

If you require any more information or have any questions about our privacy policy, please feel free to contact us by email at sales@watlingreclamation.co.uk.

At Watlingreclamation.co.uk we consider the privacy of our visitors to be extremely important. This privacy policy document describes in detail the types of personal information is collected and recorded by www.watlingreclamation.co.uk and how we use it. By using our website, you hereby consent to our privacy policy and agree to its terms.  If you require any more information or have any questions about our privacy policy, please feel free to contact us by email at sales@watlingreclamation.co.uk.

This Privacy Policy was last updated on: 27th October 2020.
Should we update, amend or make any changes to our privacy policy, those changes will be posted here.

Information we may collect from you:

We may collect and process the following data about you: 

Information you give us: Personal information for example, your name, e-mail address and telephone number. This information is collected if you wish to sign up to newsletters and advertising from Watling Reclamation. If you wish to unsubscribe from communications please click on the link at the bottom of e-mails from us or contact sales@watlingreclamation.co.uk.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site. For detailed information on the cookies we use and the purpose for which we use them see our cookie policy below. 

Uses made of the information

We use information held about you in the following ways: 

Information you give us. How we use your personal information will depend on: our relationship with you or on the products and services we provide to you.

Information we collect about you: We will use this information to suggest products that you may be interested in.

Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending upon the types of information we receive.)

Disclosure of your information

We will not share your information with third parties with the exception of: 

–  Analytics and search engine providers that assist us in the improvement and optimisation of our site 

We may disclose your personal information to third parties: 

·       If we are under a duty to disclose or share your personal data to comply with any legal obligation, or in order to enforce our Terms of Use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of Watling Reclamation , our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction. 

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). By submitting your personal data, you agree to us processing and storing the data. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. 

All information you provide to us is stored on secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. 

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try and prevent unauthorised access. 

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at sales@watlingreclamation.co.uk.

Our site may, from time to time, contain links to and from the websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability or these policies. Please check these policies before you submit any personal data to these websites. 

Your rights under Data Protection Law

We operate under the Data Protection Act 2018 (‘DPA’) and the European General Data Protection Regulation (‘GDPR’).

The DPA and GDPR apply to ‘personal data’ we process, and the data protection principles set out the main responsibilities we are responsible for. 

We must ensure that personal data shall be: 

a) Processed lawfully, fairly and in a transparent manner; 

b) Collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes; 

c) Adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed; 

d) Accurate and where necessary kept up to date;

e) Kept no longer than is necessary for the purposes for which the personal data are processed. 

We only retain personal data for the purposes for which it was collected and for a reasonable period thereafter where there is a legitimate business need or legal obligation to do so. 

f) Processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures. 

We ensure lawful processing of personal data by obtaining content; or where there is a contractual obligation to do so in providing appropriate products and services; or where processing the data is necessary for the purposes of our legitimate interests in providing appropriate products and services. 

In the majority of cases we process personal data based on your contact with us. In other cases, we process personal data only where there are legitimate grounds for doing so. 

To meet our Data Protection obligations, we have established comprehensive and proportionate governance measures. 

We ensure data protection compliance across the organisation through: 

a) Implementing appropriate technical and organisational measures including internal data protection policies, staff training, internal audits of processing activities, and review of internal policies 

b) Maintaining relevant documentation on processing activities 

c) Implementing measures that meet the principles of data protection by design and data protection by default including data minimisation, pseudonymisation, transparency, deploying the most up-to-date data security protocols and using data protection impact assessments across our organisation and in any third party arrangements. 

Under the GDPR You have the following rights in respect of the personal data we process: 

1. The right to be informed about how we use data. The privacy statement explains who we are; the purposes for which we process personal data and our legitimate interests in doing so; the categories of data we process; third party disclosures; and details of transfers of personal data outside the UK. 

2. The right of access to the personal data we hold. In most cases this will be free of charge and must be provided within one month of receipt. 

3. The right to rectification where data are inaccurate or incomplete. In such cases we shall make any amendments or additions within one month of your request. 

4. The right to erasure of personal data, but only in very specific circumstances, typically where the personal data are no longer necessary in relation to the purpose for which it was originally collected or processed; or, in certain cases where we have relied on consent to process the data, when that consent is withdrawn and there is no legitimate reason for continuing to process the data; or when the individual objects to the processing and there is no overriding legitimate interest for continuing the process. 

5. The right to restrict processing, for example while we are reviewing the accuracy or completeness of data or deciding on whether any request for erasure is valid. In such cases we shall continue to store the data, but not further process it until such time as we have resolved the issue. 

6. The right to data portability which, subject to a number of qualifying conditions, allows individuals to obtain and reuse their personal data for their purposes across different services. 

7. The right to object in cases where processing is based on legitimate interests, where our requirement to process the data is overridden by the rights of the individual concerned; or for the purposes of direct marketing (including profiling); or for processing for purposes of scientific / historical research and statistics, unless this is necessary for the performance of a public interest task.

8. Rights in relation to automated decision making and profiling.

Please contact our compliance officer at sales@watlingreclamation.co.uk for more information about the GDRP and your rights under Data Protection law. 

If you have a complaint about Data Protection at Watling Reclamation our compliance Officer At sales@watlingreclamation.co.uk 

Alternatively contact our supervisory authority for data protection compliance (www.ico.org.uk) 

Information Commissioner’s Office 

Wycliffe House 

Water Lane 

Wilmslow 

Cheshire 

SK9 5AF 

Tel: 0303 123 1113 (local rate) or 01625 545 745 (national rate) 

About cookies

Cookies are pieces of information that a website transfers to your computer’s hard disk for record-keeping purposes. Cookies can make the internet more useful by storing information about your preferences on a particular site, such as your personal preference pages.

The use of cookies is an industry standard, and most websites use them to provide useful features for their customers. Cookies in and of themselves do not personally identify users, although they do identify a user’s computer. Most browsers are initially set to accept cookies. 

If you would prefer, you can set yours to refuse cookies. However, you may not be able to take full advantage of a website if you do so. 

Watling Reclamation cookies do not identify you personally. 

Third Party Privacy Policies
You should consult the respective privacy policies of these third-party ad servers for more detailed information on their practices as well as for instructions about how to opt-out of certain practices. www.watlingreclamation.co.uk’s privacy policy does not apply to, and we cannot control the activities of, such other advertisers or web sites. You may find a comprehensive listing of these privacy policies and their links here: Privacy Policy Links.

If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites.

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to sales@watlingreclamation.co.uk.

CCTV AT WATLING RECLAMATION

Please note that Watling Reclamation is monitored by CCTV 24 hours a day, 7 days a week. Watling Reclamation reserves the right for its employees and contractors to review footage as required and by entering onto our sites you consent to your image being recorded and reviewed and waive any and all claims in relation to same. Recorded CCTV footage will be stored securely and retained in compliance with applicable laws. 

In drawing up this policy, due account has been taken of the following:
1. The Regulation and any other relevant Data Protection legislation;
2. The CCTV Code of Practice produced by the Information Commissioner (“Code of Practice”); and
3. The Human Rights Act 1998.

We will also ensure that the personal data captured by our CCTV Systems is only processed in accordance with the following requirements:

  • It will be processed fairly, lawfully and in a transparent manner;
  • It will only be collected for specified, explicit and legitimate purposes and not further processed in any manner incompatible with those purposes;
  • It will be adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;
  • It will be accurate and, where necessary, kept up to date;
  • It will not be kept for longer than is necessary for the purposes for which the personal data are processed; and
  • It will be processed in a manner that ensures appropriate security of the personal data.

Siting the Cameras 
All cameras are located in prominent positions within public view and do not infringe on sensitive areas. All CCTV surveillance is automatically recorded, and any breach of this siting policy will be detected via controlled access to the CCTV System and auditing of the CCTV System.

Quality of the Images
The images produced by the equipment will as far as possible be of a quality that is effective for the purpose(s) for which they are intended. Upon installation, all equipment is tested to ensure that only the designated areas are monitored, and suitable quality pictures are available in live and play back mode. All CCTV equipment is maintained under contract.

Processing the images 
Images which are not required for the purpose(s) for which the equipment is being used will not be retained for longer than is necessary. While images are retained, it is essential that their integrity be maintained, whether it is to ensure their evidential value or to protect the rights of people whose images may have been recorded. Access to and security of the images is controlled in accordance with the requirements of the Regulation. Where the images are required for evidential purposes or disciplinary proceedings, a copy file will be moved to an access controlled confidential location on the network and held until completion of the investigation. Viewing of images within the system is controlled by the CCTV Officer or a person nominated to act on their behalf. Only persons trained in the use of the equipment and authorised by the CCTV Officer can access data.

Access to and disclosure of images to third parties 
Access to, and disclosure of, the images recorded by our CCTV System and similar surveillance equipment is restricted and carefully controlled. This ensures that the rights of individuals are preserved, and the continuity of evidence remains intact should the images be required for evidential purposes e.g. a police enquiry or an investigation being undertaken as part of an internal procedure.
Access to the medium on which the images are displayed and recorded is restricted to the CCTV Officer, staff authorised by them and third parties as authorised from time to time for specific purposes. Access to and disclosure of images is permitted only if it supports the purpose for which such images were collected. 

Access to images by individuals 
The Regulation gives any individual the right to request access to CCTV images which contain their personal data.
Individuals who request access to images must submit this formally in writing, with sufficient details to identify the section of footage with which they are concerned and to enable Watling Reclamation to satisfy itself that the person making the request is the data subject of that specific recording. Upon receipt of the request, the CCTV Officer, or another member of staff authorised by them, will determine whether disclosure is appropriate and whether there is a duty of care to protect the images of any third parties.  If the duty of care cannot be discharged, then the request can be refused.
A written response will be made to the individual, giving the decision (and if the request has been refused, giving reasons) within 31 days of receipt of the request.

Your Rights regarding personal information
The Regulation provides certain overriding rights for data subjects.  You are entitled to request details of the information we hold about you and how we process it.  You may also have a right in accordance with applicable data protection law to have it rectified or deleted, to restrict our processing of that information (including in relation to direct marketing), to stop unauthorised transfers of your personal information to a third party and, in some circumstances to obtain your personal information in a structured, commonly used and machine-readable format or to have it transferred directly to another organisation. You may also have the right to lodge a complaint in relation to our processing of your personal information with a local supervisory authority (for residents of the United Kingdom: the Information Commissioner’s Office; further information can be found at https://ico.org.uk/).  If you object to the processing of your personal information, or if you have provided your consent to processing and you later choose to withdraw it, we will respect that choice in accordance with our legal obligations. Your objection (or withdrawal of any previously given consent) could mean that we are unable to perform the actions necessary to achieve the purposes set out above (see the section “What do we do with the information we collect?”) or that you may not be able to make use of the services and products offered by us. Please note that even after you have chosen to withdraw your consent we may be able to continue to process your personal information to the extent required or otherwise permitted by law, in particular in connection with exercising and defending our legal rights or meeting our legal and regulatory obligations. If you have a concern about the way we are collecting or using personal information relating to you, we request that you raise your concern with us in the first instance: at Watling Reclamation, Cuttle Mill Business Park, NN12 6LF.

Changes to our Privacy, CCTV & Cookie Policy
We may make reasonable changes to this Privacy, CCTV Policy at any time. It is your responsibility to check with our office at Watling Reclamation, Cuttle Mill Business Park, NN12 6LF.